Order status enquiry
To find out the status of your order, please enter your AB number (order number).
Please ensure that you use the correct spelling.
Collection by the customer
- From our collection point in Verl
Availability: within 24 hours * - Additional collection points in Germany and the Netherlands:
Current collection points (metropolitan areas): Berlin, Frankfurt, Hamburg, Hanover, Kassel, Cologne, Leipzig, Munich, Nuremberg, Oldenburg, Ruhr area, Stuttgart and Rotterdam
Availability: within approx. 5-8 working days *
Postal delivery
- Germany
Delivery time: approx. 2-3 working day * - EU-Länder:
Delivery time: approx. 5 working days *
Two-man handling
In this case, delivery is made carriage-paid to the place of use. This means the goods you order are delivered to the place of use which you have specified
- Germany, Austria, Belgium & Netherlands
Delivery time: approx. 10-15 working days *
Delivery on pallets
In this case, delivery is made carriage-paid to the kerbside. The kerbside means the level roadside at the specified address. The maximum length of items that can be delivered this way is 2.4 metres.
- Germany
Delivery time: approx. 3-5 working days * - Austria, Benelux countries & France
Delivery time: approx. 5-7 working days * - Spain, Italy & Portugal
Delivery time: approx. 6-8 working days * - Switzerland
Delivery time: approx. 7-9 working days *
Installation, dismantling and measuring up service
Our service encompasses professional installation of your new furniture, dismantling of your existing furniture and generation of a 3D measurement of your kitchen space in advance.
- Installation and dismantling service (including delivery) in Germany
Service visit lead time: approx. 10-15 working days * - Measuring up service in Germany
Service visit lead time: approx. 6-8 working days *
* The delivery times indicated are approximate times only. Subject to variation.
